Privacy Policy

Privacy Policy

Last Updated: August 2026

Tea Garden Whimsies (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit teagardenwhimsies.com (“the Website”), place an order, submit information through our Website, communicate with us, or otherwise use our products and services.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name

Email address

Phone number

Billing and shipping address

Payment and transaction information

Information submitted through contact forms or sign-up forms

Information you provide when placing an order or requesting a custom product

Information you provide when communicating with us

Payment information may be processed by third-party payment processors. Tea Garden Whimsies may not directly receive or store complete payment card information.

Automatically Collected Information

When you use the Website, we may automatically collect certain information, including:

IP address

Browser type

Device information

Pages visited

Referring website

Website usage and interaction information

General analytics data

We may use this information to operate the Website, understand how visitors use it, improve functionality, and enhance the customer experience.

2. How We Use Your Information

We may use information collected through the Website to:

Process and fulfill orders

Arrange shipping and delivery

Respond to inquiries

Provide customer service

Communicate regarding purchases, custom orders, or other requests

Send emails or text messages that you have opted in to receive

Provide information about products, events, promotions, or special offers

Improve our Website, products, and customer experience

Maintain internal business records

Prevent fraudulent or unauthorized transactions

Comply with applicable legal and regulatory requirements

We do not sell or rent your personal information.

3. SMS/Text Messaging Privacy

If you provide your mobile phone number and expressly opt in to receive SMS or MMS communications from Tea Garden Whimsies, we may use your mobile number to send the types of messages described when you provide your consent.

Depending on the consent you provide, messages may include communications regarding inquiries, orders, customer service, products, events, promotions, special offers, or other communications you have requested.

Consent to receive marketing text messages is voluntary and is not a condition of purchasing any product or service.

Message Frequency and Charges

Message frequency may vary depending on your interactions with us and the communications you have requested.

Message and data rates may apply. Your wireless carrier's standard messaging and data charges may apply.

Opting Out

You may opt out of receiving SMS/text messages at any time by replying STOP to any message.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. No further messages from that messaging program will be sent unless you opt in again.

Getting Help

For assistance with our text messaging program, reply HELP to any message or contact us at [email protected].

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery is subject to effective transmission by your wireless service provider and may be affected by circumstances outside the control of Tea Garden Whimsies.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers that support our communications or customer service operations is permitted only as necessary to provide those services.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except aggregators and providers of the text messaging services necessary to deliver the communications.

SMS consent is specific to Tea Garden Whimsies and is not transferable to another business or organization.

SMS Terms & Conditions

Your participation in our SMS/text messaging program is also subject to our Terms & Conditions.

4. Email Communications

If you opt in to receive email communications from Tea Garden Whimsies, we may send information regarding products, new creations, events, promotions, garden inspiration, special offers, or other communications you requested.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in our emails.

Unsubscribing from marketing emails does not prevent us from sending transactional or service-related communications necessary to fulfill an order or respond to a request.

5. Cookies and Analytics

The Website may use cookies and similar technologies to:

Maintain Website functionality

Improve your browsing experience

Understand how visitors interact with the Website

Analyze Website traffic and performance

Remember certain preferences

You can manage or disable cookies through your browser settings. Certain Website features or functionality may be affected if cookies are disabled.

6. Third-Party Service Providers

We may use trusted third-party service providers to help operate our Website and business, including:

Website hosting providers

Payment processors

Shipping and delivery providers

Email communication platforms

SMS/text messaging service providers

Analytics providers

Customer service providers

These providers may access information only as reasonably necessary to perform services on our behalf and are expected to appropriately safeguard that information.

Mobile phone numbers, SMS opt-in data, and SMS consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Our Website may also contain links to independently operated third-party websites. Tea Garden Whimsies is not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing personal information.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, alteration, disclosure, loss, or destruction.

However, no method of transmission over the internet or electronic storage system is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to:

Request access to personal information we maintain about you

Request correction of inaccurate personal information

Request deletion of certain personal information

Opt out of marketing email communications

Withdraw consent for SMS/text messaging communications

To make a privacy-related request, contact us at [email protected].

9. Children's Privacy

The Website and our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, business practices, services, technology, or legal requirements.

Any updates will be posted on this page with an updated “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, our privacy practices, or our SMS/text messaging program, please contact:

Tea Garden Whimsies
Soddy-Daisy, Tennessee
Email: [email protected]
Website: teagardenwhimsies.com

12. Terms & Conditions

Use of our Website and participation in our SMS/text messaging program are also subject to our Terms & Conditions.